Host in style with the Epos Now hotel POS
Focus less on admin and more on guests. Free yourself by automating and integrating trade, and bring all your operations together in one hotel POS system.
WAS $1099, NOW FROM $349*
Easy trade
Save your tired staff an average 4,104 steps per day with the Epos Now Pro+ and card terminal
Quicker admin
Save up to 10 hours every month on business management and staff admin.
Accurate accounts
See a 67% increase in average customer spend when you add Epos Now Online Ordering.
The future of hotel management
No matter if you run a small boutique or a large hotel with a restaurant and bar, you can manage all channels with Epos Now.
- Oversee all operations from a single terminal
- List available rooms online for fast, convenient booking
- See data 24/7 in real-time to make strategic business decisions
- Encourage repeat stays with loyalty and CRM integrations
- Take cash, card, and contactless payments quickly and securely
Our Complete POS solution includes POS software, terminal, built-in printer, and card machine - everything you need for your hotel business.
WAS $1099, NOW FROM $349*
Deliver spectacular service with a superior hotel POS
Synchronize your restaurant and bar
Epos Now manages all aspects of your business, simplifying operations, accounting, and personnel management.
- Create and manage your custom restaurant floorplan through the till
- Send orders directly to your kitchen to serve customers faster
- Offer a touchless dining experience with app-less mobile ordering
- Offer room service and pickup, and seamlessly manage orders from your Epos Now system
- Data from all terminals is stored in a single location for ultimate convenience
Integrate with Caterbook Hotel PMS
Caterbook is cloud-based hotel PMS, web booking engine, and channel manager. See all bookings from the calendar, run management reports, and create a housekeeping list for your cleaners.
- Maintain consistency across channels
- Accept bookings through the Caterbook website widget
- Send secure and compliant SMS messages regarding visits
- Configure room pricing for holidays, weekends, season, and more
Grow your online presence
Share your brand with the world and capture more leads with leading e-commerce and digital marketing tools.
- Integrate with over 100 apps, including leading accountancy, CRM tools, and booking management with apps like OpenTable
- Use Epos Now Order & Pay to offer room service via QR codes
- Grow your marketing list and keep customers informed of your latest deals
- Encourage and collect online reviews to boost your reputation
- Reward customer loyalty to incentivize future stays
Analyze performance with detailed reporting
Track bookings, vacancies, restaurant sales, and staff performance from one location.
- Visualize data and see trends with custom dashboards
- See insights on the go using a phone, tablet, or other online devices
- Identify your most popular rooms, meals, and drinks
- Track customer habits to see which promotions work best
- Simplify your accounting and taxes by syncing your reports with Sage, Xero, Quickbooks, and more
Offer your customers a range of payment options
Epos Now Payments offers all the advantages of the latest payment technology with the very best transaction rates.
Show you care and know who’s calling with Epos Now Caller ID
Know your customers better with Epos Now Caller ID. Get instant access to your customer accounts and offer a quicker, more personal service as soon as they call your business.
- Seamless setup: plug-in and go using a landline or Voice over Internet Protocol options
- Easily register new callers and greet loyal customers by name
- Keep customers returning with quick access to order history and ways to personalize your marketing
The support you need, whenever you need it
With Epos Now, you’ll never feel like you’re going it alone.
We provide 24/7, round-the-clock support, as well as one-on-one onboarding and unlimited training and coaching.
Frequently asked questions
If you'd like to know anything else about how Epos Now can help your business, request a callback or read our frequently asked questions.
- What is a hotel POS?
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Hotel electronic point of sale systems help manage the daily operations of running the business. These computers record transactions, process payments, and collect guest information for their booking.
A hotel POS connects to the internet and can integrate with third-party applications to make marketing, accounting, and other tasks easier.
- What is the different between a hotel POS and hotel PMS?
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Hotels traditionally use a PMS (property management system) to book reservations, process guest check-in/checkout, assign rooms, manage rates, and more. These systems simplify front desk operations and are the backbone of any hotel.
A hotel POS offers the same benefits as a PMS but brings more functionality. Hotels can use PMS software directly from the terminal as well as marketing, sales, and other programs. With a POS, a hotel can run its front desk, restaurant, bar, gift store, and more from a single system.
- What POS systems do hotels use?
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Hotels typically use POS systems that allow them to collect reservations, process payments, and manage rooms. These point of sale systems most often run on Windows or Mac, but the best options allow for mobile access as well. A hotel's POS will likely need to connect with PMS software to streamline the check-in process and advertise room rates on booking channels.
- Can I use Caller ID with my Epos Now system?
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📞 Yes! Epos Now offers a Caller ID that works using a landline or via VOIP (Voice over Internet Protocol). The hardware is easy to set up on your Epos Now point of sale system too.
Epos Now Caller ID allows you to register new callers quickly. And when your customers come rushing back, get access to their name, address, and sales history the moment you pick up the phone! It helps you boost efficiency, reduce errors, and increase customer retention! Find out more about Epos Now Caller ID here.
- Does Epos Now let you set up cash discounting?
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Yes! Our cash discounting feature allows you to offer discounts to cash-paying customers - key to attracting more customers and saving your business money on payment processing fees.
It’s easy to set up in your Epos Now Back Office and sync across your point of sale system and card machines - all you need is to be signed up to Epos Now Payments and click a few buttons!
Now that you've enabled cash discounting, here's a quick rundown of the key features you can use in your Epos Now point of sale system:
- Display the discounted cash price on the tender for staff reference.
- Process the list price on the card terminal when a card payment is selected.
- Apply the preset discount to the total when a cash payment is chosen.
- Ensure receipts highlight the savings from the cash discount.
- Cash discounts will be shown in your Back Office reports for easy tracking and analysis.
Learn more about cash discounts in our handy blog.