Help and Support
How to Add a Contact Form
How to add a contact form
Add contact form widget
To add the widget:
- In the left panel, click Widgets.
- Click and drag the Contact Form widget into your site.
You should see the following pop up on your screen:
If you do not see this, click on the form you’ve just added to your page or right-click and select ‘Edit Content’
On the Form Items tab:
- Decide what information you would like to collect from your visitors and then modify the existing fields by clicking the name of the field. To add new fields, click Add Field.
- Type the text you want to appear on the Submit button.
- To add reCAPTCHA validation, click the Add reCAPTCHA validation toggle, and select a reCAPTCHA position. This protects your form from spammers and speeds up the form submission process for site visitors. Select to display the reCAPTCHA as an icon or text in the form. This capability is automatically enabled on new forms you build.
- Type a Form title. To hide the form title, click the eye () icon.
On the Submission tab:
- To set the email address and subject for receiving form responses, click Submission recipients. Make sure to enter the email address in the Submission recipients step in order to have a copy of the information submitted.
Note: If the Submission recipient is empty, the account owner will be used as the default submission recipient.
- To set the confirmation and error messages to display when visitors submit a form, click Submission actions. Use the Rich Text Editor to add colour, emphasis (bold, italics and underline), and bullets to text in the message boxes. To have the form redirect to a page after submission, click the Redirect to a page after submission toggle, and select the page to which you want to redirect.
- To add tracking code to your form, click Tracking, and paste conversion code or AdWords in the field provided.
On the Integration tab, send successful submission data to a third-party service. For more information, see Contact Form Integrations.
Configure a GDPR-Friendly Contact Form
To obtain consent from your visitors upon contact form submission, add a new field to your contact form following the instructions above and select either Opt-In or Free Text as the Field Type.
Note: There is no default GDPR or privacy-related placeholder text in the free text field, as this is a multi-purpose field, so you need to place your custom text.
Troubleshooting
For any troubleshooting, please check Contact Form Troubleshooting article