Consultancy

Small business consulting: is it worth the investment?

Tillie Demetriou
22 Jul 2024

So, you're running your own small business, wearing multiple hats, and juggling more tasks than a circus performer? We get it! Small business owners are the unsung heroes of the business world, doing it all.

But have you ever wondered if there's a secret weapon that could take your business to the next level? Enter "small business consulting"! Yep, you heard that right. It's like having a superhero in your corner but without the cape.

In this blog post, we're diving headfirst into small business consulting. We'll answer the burning question: Is it worth the investment? Spoiler alert: There might be some epic revelations and aha moments along the way!

So, grab your favourite cup of coffee, sit back, and let's uncover the secrets of small business consulting together. Are you ready, small business owner? Let's roll!

What is small business consulting, anyway?

Alright, here's the scoop: You've got this fantastic small business, and it's your baby. You've nurtured it from its infancy, and now it's time for it to grow into something even more amazing. But, you might be wondering, "How do I make it happen?" Enter Small Business Consulting! 🦸

Imagine having a trusted advisor, a mentor, a sage-like figure who knows all the secrets to turbocharge your business. That's what small business consulting is all about. These small business consultants are the Yodas of the business world, ready to share their wisdom and help you navigate the treacherous path to success.

But how does it work?

Small business consultants are experts in various aspects of business, from marketing strategies that'll make your competitors green with envy 💚 to finely-tuned sales tactics that'll have your customers lining up at your door.

They'll work closely with you to understand the unique personality of your small business and tailor their advice to fit you like a custom-made suit. No one-size-fits-all solutions here!

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What can small business consulting do for you?

Small business consultants aren't just your ordinary business buddies. They're more like the Swiss Army knives of the business world, equipped with many tools to help you overcome challenges and seize opportunities. Here's a glimpse of what these consulting heroes can assist you with:

1. Business development and expansion

Small business consultants can aid you in exploring new avenues for business development and growth. They can help you identify opportunities to expand your market reach or introduce innovative products and services.

Suppose you own a small artisanal bakery and want to expand your reach beyond your local community. A consultant might conduct market research to identify potential new markets, assess the demand for your baked goods by analyzing other small businesses in your area, and recommend strategies for entering these markets, such as partnering with local coffee shops or launching an online store.

2. Business strategy and strategic planning

Consultants can work with you to create a comprehensive business strategy and actionable plan. They help you define your long-term vision, set clear objectives, and outline the steps to achieve your goals.

Imagine you run a small hair salon. A consultant could help you create a strategic plan that outlines your target client demographics, pricing structures, and marketing strategies. They might also suggest ways to diversify your service offerings to adapt to changing industry trends.

3. Marketing magic 

Marketing is a critical aspect of small business success. Consultants can provide expertise in crafting an effective marketing plan and a long-term marketing strategy for your own business to reach your target audience.

Let's say you operate a boutique fitness studio. A small business consultant could help you set up your social media platforms so they align with your brand. They could also develop a digital marketing campaign that includes social media promotions, email newsletters, and online ads to attract new members. They might also analyze customer data to refine marketing strategies based on what works best.

4. Sales strategies

Consultants can help you optimise your sales process, from lead generation to conversion. They can provide techniques and strategies to increase sales and improve customer retention.

If you have a small e-commerce business, for example, a small business consultant from a consulting business might recommend implementing a personalised recommendation engine on your website. This feature analyzes customer browsing and purchase history to suggest additional products, increasing average order values.

5. Financial management

Effective financial management is crucial. Consultants can help you create budgets, manage cash flow, and make informed financial decisions.

As a small restaurant owner, a small business consultant might assist in creating a budget that balances operating costs with revenue. They may also help you identify areas where cost reductions are possible without compromising the quality of your menu. Plus, they could help you value your small business and find ways to build business credit.

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6. Operational efficiency

Consultants can assess your business processes and suggest improvements to increase efficiency, reduce waste, and enhance productivity.

Suppose you run a small manufacturing company. A small business consultant might analyze your production workflow and recommend changes to streamline operations, such as implementing lean manufacturing principles to minimise waste and improve resource utilisation.

7. Problem-solving

When challenges arise, small business consulting firms can offer valuable problem-solving skills. They can address technnical, structural, or other kinds of issues that hinder your business growth and profitability.

If you own a small software development firm, for example, a small business consultant could help resolve a recurring issue with software bugs by implementing a more robust quality assurance process, ensuring that your clients receive higher-quality products and reducing post-launch support costs.

8. Human resources

Consultants can provide guidance on hiring, training, and managing your employees, ensuring you have a skilled and motivated workforce.

If you manage a small retail store, a small business consultant might help you implement employee training programs to improve customer service and sales skills, leading to higher customer satisfaction and increased sales.

9. Tech and digital strategy

In today's digital era, having a solid online presence is crucial. Consultants can help you develop a digital strategy, optimise your website, and leverage technology effectively.

If you run a small cafe, a small business consultant could recommend implementing a modern POS system. This system can improve order accuracy inventory management, seamless payment processing, and customer data collection for personalised marketing campaigns.

10. Communication skills

Effective communication is vital for small business success. Consultants can provide training and guidance to enhance your communication skills both internally and with customers.

As a small business owner, a small business consultant might offer communication training for your team to improve customer interactions and build teamwork.

11. Specialised small business consulting services

Small business consultants offer specialised small business consulting services tailored to your unique needs, ensuring your small business ideas flourish.

For instance, if you're a small florist, they can provide services that cater to your floral business. Whether it's optimising your flower sourcing process, developing creative marketing strategies to attract customers, or improving inventory management to reduce waste, these consultants bring their expertise to help your small florist shop thrive in a competitive market.

12. Project management

Need help managing a specific project? Consultants can bring their project management expertise to ensure key tasks, events, or periods for your business are executed efficiently and successfully.

Suppose you're a small construction company working on a complex commercial building project, a high stakes contract that could help you grow and ensure you get similar opportunities in future. A small business consultant with project management experience can help you create a detailed project plan, allocate resources effectively, and ensure the project stays on schedule and within budget.

Each of these areas represents a valuable aspect of what small business consulting can offer, providing expertise and guidance tailored to your specific needs and small business ideas.

The costs of small business consulting services

Let's talk more about consulting services for small business and explore the financial side of this business-enhancing adventure. While small business consultants can be your secret weapon to success, it's only fair to consider the costs involved. After all, every savvy small business owner wants to know how much small business owners make and whether consulting is a worthy investment. So, let's peel back the curtain and reveal the key factors that determine the cost:

  • Consultant fees: Think of consultants as your business's superheroes, but they have their fees. These can vary widely, influenced by their expertise, project complexity, and how long they're in the game. They might charge by the hour, by the project, or even offer ongoing retainer agreements. In the US, you'll find consultants charging anywhere from $95 to $1,500, with an average cost of about $399. When it comes to hourly rates, they usually range from $45 to $150 per hour [1]. So, you've got options to pick what works best for your budget and business goals! In the UK, you're looking at around £80 to £250 for their services. If we're talking hourly rates, it can range from £65 to £95 on the lower end, and for more experienced consultants, it might go beyond £350 per hour [2]. So, whether you're on a budget or aiming for top-tier advice, there's a consultant fit for every need!
  • Type of consulting: The type of consulting you need can also impact the cost. Specialists like a marketing consultant, sales consultant, business management consultant or other specialised small business consulting services often come with a bit of a premium due to the specific expertise required to tackle those challenges, and the valuable hours they’ve clocked accumulating that expertise.
  • Project scope: The size of your project matters. If you're embarking on a grand business overhaul, like a strategic rebrand or a complete operational makeover, it'll naturally come with a more substantial price tag. On the other hand, smaller, more focused projects tend to be budget-friendlier.
  • Duration: Time is money, as they say. The duration of your consulting engagement is a major cost influencer. Long-term collaborations often come with cost-saving perks like reduced hourly rates or project fees, while short-term missions may cost a bit more per hour.
  • Additional expenses: Beyond consultant fees, there could be extra expenses lurking in the shadows. These might include travel costs if the consultant needs to be on-site, investments in new software or technology, or the resources required to put their recommendations into action.
  • ROI consideration: Now, let's talk turkey—return on investment (ROI). You're not just shelling out cash for a consultant. No, you're investing in the future of your business. Consider the potential returns, such as increased revenue, streamlined operations, and happier customers, when weighing the value of a consultant's guidance.

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Is it worth it?

So, here's the big question: Is it worth it? To answer that, let's circle back to the golden query of how much small business owners make. The true worth of consulting hinges on ROI. Your investment should ideally yield a return that exceeds costs, making it profitable. Think about the concrete and intangible benefits, like boosted revenue, cost savings, smoother operations, and the wisdom of an expert by your side.

While consulting may require some financial investment, it's an opportunity to tap into expertise, strategic insights, and actionable advice that can help propel your business forward. The decision ultimately comes down to aligning your investment with your unique business goals and ambitions, making sure it's a step in the right direction on your journey to small business success. So, embrace the adventure, balance the books, and chart a course for your small business's brighter, more prosperous future! 🚀💼

Consulting your way to small business success!

In our whirlwind tour of small business consulting services, we've seen how they can boost your entrepreneurial dreams. These services, offered by specialised consulting businesses, pack a punch by helping you tackle challenges and skyrocket your profits.

But what about the costs? Investing in consulting is like planting seeds of success. It's about striking the right balance between what you pay and what you gain. Small business owners often wonder, "Is it worth it?" The answer lies in ROI, the golden ticket that makes consulting an investment in your business's future prosperity.

As you navigate this financial tightrope, remember that your small business is a canvas for your dreams. Small business consulting services provide the vibrant colours to paint your masterpiece. Whether you're refining operations, rebranding, or plotting growth, consultants are your trusted allies on this exciting entrepreneurial journey.

So, embrace the power of consulting, invest wisely, and watch your small business soar to new heights. Your big dreams are within reach, and you're destined to achieve greatness with the right guidance.

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