Epos Now vs SumUp - Learn the differences, pros and cons

Founded as a payment processor in London back in 2011, SumUp later launched a POS system to accompany their card machines.

But how does SumUp fare when compared with Epos Now's point of sale systems? We think there's a clear answer when you put these two global companies next to each other.

SumUp

Hardware price

$349 upfront*

Suitability

All business types

Freelancers, small business

Fully integrated app store

Yes

In-house delivery app

Yes

Advanced reporting

Yes

Transaction history

Yes

Business management features

Yes

24/7 live support

Yes

Why businesses switch from SumUp to Epos Now

No matter your budget, Epos Now has hardware and software solutions to suit your needs and boost business efficiency.
Epos Now's easy-to-use system can be learned in just 15 minutes, giving you and your team all the confidence you need to bust queues and sell at speed!
Feel certain in every call you make thanks to detailed, downloadable business reports that provide real-time reporting and analytics on your entire operation.
Stay competitive by providing the latest services your customers expect, including ecommerce, online ordering and delivery integration.

Get your offer

Easy access

Thanks to our cloud-based software, you can access our systems from anywhere with an internet connection.

Easy payments integration

Epos Now Payments, our first-party payment processing service, allows you to process payments at one fixed rate.

Industry expertise

At Epos Now, we've been POS experts for over a decade. Our expertise helps you reach success and build a better business.

Benefits of Epos Now vs SumUp in customer support

Users have reported issues with SumUp's customer support, which comes in over-the-phone and livechat forms, though customer reviews have reported issues with both.

Epos Now offers you support at speed in a form that suits you, including over-the-phone, livechat, but also written and video guides on every part of your system.

We maintain a fully in-house team with 24/7 support hours available, so you're always covered.

Advantages of Epos Now vs SumUp POS systems

To cater to businesses worldwide, Epos Now developed a system with every feature a large or small business could need, including hospitality must-haves such as solid and liquid ingredient tracking and table management and delivery potential, to retail essentials like ecommerce, and integrations both love like loyalty programs.

The SumUp POS software package runs on iOS, and requires an up-to-date version, although their card readers will also work with Android. Meanwhile, Epos Now works with Windows, iOS, and Android, giving users the flexibility to use the software that suits them.

Differences between Epos Now vs SumUp POS hardware

Epos Now's hardware packages offer a fantastic variety of options to suit all retail and hospitality businesses and help fuel their business growth. These include fixed, countertop terminals, mobile tablets and all in one POS and card payment devices. The software will also work on your personal devices, giving you full control over how you trade and manage your business.

Meanwhile, SumUp has a more limited selection. Though they do have a software-only option, their two options, the Lite and POS Pro devices are both fixed, so if you want the option of portability, you'll have to provide your own hardware.

While both companies offer self-service kiosks, SumUp's POS accessories catalogue offers only a short list of basics for their users compared with Epos Now's range of specialist equipment.

More industry-specific benefits of Epos Now vs SumUp

Smart inventory management

Epos Now eases the load on your team with inventory tools that automate stock tracking, and let you restock any kind of product painlessly on easy-to-use software

Purchase orders

With supplier and brand purchase ordering, historic deliveries, and easy amendments during drop-offs, refilling your stock takes moments, leaving you free to focus on your customers.

Enjoy a simplified ordering system

No matter what device you're using, keep queues short on Epos Now sales software you can learn to use in just fifteen minutes!

Multichannel selling made simple

Whether you're looking to offer self-service, table ordering, online sales or delivery, Epos Now's POS system customization gives you the freedom to reach your customers wherever they are.

Control effectively various venues

Got a multi-site enterprise to stay on top of? It's no trouble with Epos Now, with a dedicated Enterprise package, you can split your teams, inventory, and services by site and region for devolved management.

Detailed, downloadable reports

Monitor each site's performance with sales reporting on all aspects of business from staff and product performance to daily and hourly sales and card processing fees.

Go to enterprise

Hear what customers say about our POS systems

"Having Epos Now saves time, steps, and energy, and makes sales flow easily for the customers - which is great for us!"

Joyce Stauffer, Owner

Cowpens Coffee and Creamery

FAQ about switching from SumUp to Epos Now

If you'd like to know anything else about how Epos Now can help your business, reach out to our team or read our frequently asked questions.

What are the main differences between Epos Now and SumUp?

While the two products may look similar on a surface level, Epos Now and SumUp have different legacies which result in differences in their product that can make a big difference to businesses relying on them.

SumUp started out in card payments and expanded into the point of sale industry, while Epos Now did the reverse. The result is that SumUp have been in the payment processing service longer, but have not expanded their point of sale system to the same extent as Epos Now, who developed the first point of sale app store, offering users 100+ integrations to adapt the already expansive software.

Is Epos Now customizable?

Absolutely! With over a dozen years in the POS industry, Epos Now has developed a point of sale with enough flexibility to cater to every corner of the retail and hospitality sectors. This includes partnering with third party programs business owners love, like Sage and Xero accounting software, or working to create an adaptable system ready to tackle the problems businesses face today.

Today, Epos Now features mobile POS terminals, mobile payments to match SumUp card readers, alongside a wider range of hardware compatibility including weighing scales for grocers and convenience stores, kitchen display screens for restaurants, label printers, portable scanners, and an API integration that allows businesses to adapt their software to do whatever they require, taking customizable to a whole new level!

Which system is better for inventory management?

When comparing Epos Now and SumUp features, Epos Now is a clear winner on inventory management. Every package comes with full inventory functionality, including a complex product matrix ready for products in different sizes, colors, and types. It has numerous solid and liquid measures you can use to track stock, with master products so that your ingredient levels correct when you sell a meal in a restaurant.

With staff management that allows or denies inventory access, purchase ordering from supplies to make accepting new stock a one-click task, and integration between stock levels on multiple channels (not to mention localized stock for enterprise businesses), Epos Now's inventory software is perfect for businesses looking to manage complex inventory without compromising on an affordable price.