Epos Now vs Vend: Find POS that adapts to your business needs

Vend is a point of sale (POS) system provider acquired by Lightspeed in 2021. It has since been relaunched as Lightspeed Retail.

With a sole focus on retail, how does this POS system compare to Epos Now's coverage of both the retail and hospitality industries? We believe there's a clear winner in POS solutions for retail.

Runs on
iOS, Windows, Android
iOS only
Cloud-based system
Yes
Yes
Inventory management
Yes
Yes
Reporting
Yes
In advanced plan
Integrations
50+
In advanced plan
Customer history
Yes
No
Hospitality features
Yes
No
Offline payment processing
Yes
No

Competitive data on this page was collected as of 9th October 2024 and it is based on information found on www.lightspeedhq.com/vend/. This information is subject to change or update without notice. Epos Now does not make any representations as to the completeness or accuracy of the information on this page.

Businesses that already trust their operations withย  Epos Nowโ€™s point of sale

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Mercato
Darwin Escapes

Why businesses switch from Vend POS to Epos Now

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Easy access

Thanks to our cloud-based software, you can access our systems from anywhere with an internet connection.

Easy payments integration

Epos Now Payments, our first-party payment processing service, allows you to process payments at one fixed rate.

Industry expertise

At Epos Now, we've been POS experts for more than a decade. Our expertise will help you reach success and build a better business.

Benefits of Epos Now vs Vend in customer support

As Vend is now owned and operated by Lightspeed, you'll have to go through them for support. Dedicated support for previous Vend customers is no longer supported.

At Epos Now, we value our customers and so maintain a fully in-house support team that can be reached anytime between 9am-6pm GMT.

Even better, with our premium support package, you can access 24/7 support so you're always covered.

Online support

Advantages of Epos Now vs Vend POS systems

To offer our customers the best service, Epos Now systems have a wide range of features covering all your business requirements. This includes supplier management, inventory tracking, employee management, and loyalty programs.

Epos Now software can run on iOS, Android and Windows operating systems, while Lightspeed systems like Vend are limited to iOS. Epos Now also features an API for third-party developers.

When it comes to payment processors, Vend systems are beaten by Epos Now. We charge 2.6% + $0.10 per transaction, while Lightspeed payments charge 2.75% + $0.10 per transaction.

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Differences between Epos Now vs Vend POS hardware

Both Epos Now and Vend offer basic hardware bundles that get businesses up and trading. Vend customers now have to use Lightspeed hardware.

Lightspeed's basic package includes a baseline POS terminal, card machine, and cash drawer.

At Epos Now, our customers receive the latest retail management system, including a cutting-edge Countertop terminal with an in-built receipt printer and a powerful, lightweight Air card machine.

Duo Air right generic Dollar US

More industry-specific benefits of Epos Now vs Vend

Smart inventory management

Daily admin tasks like inventory management take up hours of time that could otherwise be invested back into the business. With Epos Now's key features, like our inventory management tools, you can automate the entire stock-take process.

These tools also let you organize your stock into categories, including product type, cost, and even color!

Back Office Inventory Retail EN

Effectively control multiple venues

Opening multiple locations should be a cause for celebration, not an extra worry. Epos Now offers multi-location management solutions that make running a successful enterprise business easy.

Get a complete overview of your operation with our cloud-based systems, which let you log in to all your systems from a single device.

Through Epos Now POS systems, separate staff, products and inventory, sales reporting, and stock transfer to each site for a stress-free enterprise.

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""We looked at Square; we looked at Clover, and the one we chose was Epos Now because of the cost.""
Joyce Stauffer, Cowpens Coffee and Creamery, Cowpens, South Carolina

FAQ about switching from Vend to Epos Now

If you'd like to know more about how Epos Now can help small businesses, get in touch with our team or read our FAQ.

How easy is it to switch from Vend POS to Epos Now?ย 

Switching from Vend to Epos Now couldn't be simpler. All you need to do is take a few seconds to fill out our contact form. Once that's done, a sales team member will contact you and run you through your retail and hospitality industry systems. Once you sign your contract, you'll be sent your system and any extras you may have purchased. A member of our onboarding team will then help you set up.

Our team members are experts in POS (point of sale) systems, so they'll be able to answer any questions you may have. This includes questions about our extra features, like Epos Now Payment, our payment processing service that lets you accept cash payments and contactless payments with no additional costs.

How do I get started with Epos Now?ย 

Getting started on Epos is so easy; you can do it in about 15 minutes! All you need to do is follow the instructions you receive with your POS system when it arrives. After that, our onboarding team will help you master our different features, functions, and third-party integrations.

What is the biggest difference in processing fees between Vend and Epos Now?

The biggest difference in processing fees is the price! Epos Now is cheaper in that we only charge 2.6% + $0.10 per transaction, while Vend (through Lightspeed payments) charges 2.75% + $0.10 per transaction.

Does Epos Now offer as many payment terminal options as Vend?

In terms of first-party options, Vend currently doesn't offer any payment terminals as all their systems are sourced through Lightspeed Retail. Epos Now currently offers two: the Countertop and Countertop Duo.

These terminals represent the pinnacle of Epos Now technology featuring reactive touch-screens, in-built receipt printers, and ultra-fast processors.

Further resources for your POS research

Best POS system - The ultimate list

POS system cost guide: Learn all about POS pricing

Vend alternatives for point of sale solutions

Make the switch!

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