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RoomRaccoon

The all-in-one hotel and property management system you need to grow your business.

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Effortlessly elevate your business

Manage guest booking details

Create, manage, and reschedule bookings using auto-fill guest preferences and details.

Automate guest communication

Send pre-stay emails with important dates, details, and an online check-in portal.

In-depth reporting and insights

Check daily transaction reports to overview pending check-ins, check-outs, and payments.

RR Homescreen

Put your hotel on auto-pilot with the RoomRaccoon PMS

RoomRaccoon brings together all the tools you need to run every aspect of your business:

  • Property management system
  • Multi-channel booking manager
  • Customisable direct booking engine
  • Daily insights and reports

Roomraccoon's integrated features for automatic confirmation emails, invoices and guest preference options mean you can focus on running your business better.

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Already with Epos Now?

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RR Channel Manager OTAs

Boost your bookings with no commission cost

Advertise and sell your rooms on multiple booking channels simultaneously - saving you time and generating more revenue. With pooled inventory, synced availability, and real-time bulk updates, thereโ€™s no chance of overbooking. 

RoomRaccoon is connected to the top-rated booking channels and online travel agencies (OTAs). That means you can simply switch on the connection to guestsโ€™ favourite channels and start promoting your rooms straight away. The best part? RoomRaccoon doesnโ€™t charge extra for most OTA integrations.

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RR UpgradeFeature

Upselling features you can set up and forget about

Maximise your RevPAR (revenue per available room) by enabling AI-suggested upsells and cross-sells during the online check-in process. 

  • Offer an upgrade to a more luxurious room type.
  • Offer breakfast for guests who have booked their stay excluding breakfast.
  • Offer any extras, such as a parking space, a bottle of champagne or a late check-out.

Real-time availability and inventory levels will be checked by the system for all requests. If upgrades and add-ons are available, the information will automatically be displayed to the guest. Set it up, sit back, and watch your RevPAR increase.

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RR Yield Function2

Increase direct bookings by 43%

Guests can use RoomRaccoonโ€™s fully integrated Booking Engine to make reservations online. Welcome guests from all over the globe with built-in multi-language support and currency converter. Make your Booking Engine your own:

  • Create bespoke discount codes that are redeemable during booking. 
  • Customise confirmation and pre-/post-stay email templates. 
  • Personalise your Booking Engine with your brand colours, logo, and images. 

Turn on Yield Management settings to auto-adjust your prices based on your occupancy levels and current demand. 

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RR IDScanner

Reduce check-in queues by 70%

Allow guests to kick up their feet sooner or let them skip the front desk altogether with online check-in and digital ID scanner, RaccoonID. 

RaccoonID uses Optical Character Recognition (OCR) technology for 100% accurate data extraction from ID documents. Guestsโ€™ details such as their full name, country of origin, date of birth, and ID number are instantly populated and saved in the โ€˜guest detailsโ€™ section in RoomRaccoonโ€™s PMS.

Itโ€™s fully GDPR compliant, allows for faster and more secure verification, and adds another layer of convenience to the guest experience. 

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