Hotel POS system that provides excellent hosting services

Focus less on admin and more on guest satisfaction. Automate and integrate hotel operations, and bring all your processes together in one hotel point of sale (POS) system.

WAS $1099, NOW FROM $249*

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Lifestyle Hospitality Hotel

Why Epos Now's hotel point of sale?

Easy trade

Serve more customers and settle them into rooms quickly and efficiently with powerful hotel POS systems.

Quicker admin

Save up to 10 hours every month on your daily admin with property management system automation options.

Accurate accounts

Our hotel POS systems offer automated to-the-minute business reports to help you make informed decisions.

The future of hotel POS systems

Whether you run a small boutique B'n'B or a chain of hotel restaurants, Epos Now lets you to manage all your channels.

  • Oversee all operations from a single hotel restaurant POS system

  • List available rooms online for fast, convenient booking

  • See data 24/7 in real-time to make strategic business decisions

  • Encourage repeat stays with loyalty and CRM integrations

  • Take cash, card, and contactless payments quickly and securely

Our complete POS solution includes POS software, terminal, built-in printer, and card machine - everything you need for your hotel business.

WAS $1099, NOW FROM $249*

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Deliver spectacular service with a superior hotel POS

Speed up service

Built with a focus on customer service, your system speeds up every part of the customer journey from check-in to checkout. 

Keep them coming back

Boost room occupancy and keep guests coming back with loyalty programmes and comprehensive marketing campaigns.

Streamline operations

All Epos Now systems are designed with ease of use in mind. Access all your information and handle operations from one location. 

Synchronize your hotel restaurant POS systems

Epos Now manages all aspects of your business by simplifying operations, automating accounting, and handling personnel and inventory management.

  • Create and manage your custom restaurant floorplan through your till

  • Send orders directly to your kitchen to cut down on wait times

  • Offer a touchless dining experience with app-less mobile ordering

  • Offer room service and pickup, and seamlessly manage orders from your Epos Now POS system

  • Data from all terminals is stored in a single location for ultimate convenience

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Integrate with Caterbook Hotel property management system

Caterbook is a cloud-based hotel PMS, room reservations engine, and channel manager. See all bookings from the calendar, run management reports, and create a housekeeping list for your cleaners.

  • Maintain consistency across channels

  • Accept bookings through the Caterbook website widget

  • Send secure and compliant SMS messages regarding visits

  • Configure room pricing for holidays, weekends, seasons, and more

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A point of sale solution to grow your online presence

Share your brand with the world and capture more leads with leading ecommerce and digital marketing tools.

  • Integrate with over 100 apps, including leading accountancy, CRM tools, and booking management with apps like OpenTable

  • Use Epos Now Order & Pay to offer room service via QR codes

  • Grow your marketing list and keep customers informed of your latest deals

  • Encourage and collect online reviews to boost your reputation

  • Reward customer loyalty to incentivize future stays

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Analyze performance with cloud-based POS software

Track bookings, vacancies, restaurant sales, and staff performance from one location with our specialized cloud-based point of sale system.

  • Visualize data and see trends with custom dashboards

  • See insights on the go using a phone, tablet, or other mobile devices

  • Identify your most popular rooms, meals, and drinks

  • Track customer habits to see which promotions work best

  • Simplify your accounting and taxes by syncing your reports with Sage, Xero, Quickbooks, and more

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ย Offer flexibility to your customers with advanced payment processing

Epos Now Payments, Our in-house payment processing services, offers all the advantages of the latest payment technology with the very best transaction rates.

Offer your customer the option to use their preferred payment method including credit and debit cards, contactless, and digital wallets like Apple Pay and Google Pay.

Unlike other payment processing options, Epos Now Payments charges one flat rate for all transactions, so you keep more of your money.

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Show you care and know who's calling with Epos Now Caller ID

Know your customers better with Epos Now Caller ID. Get instant access to your customer accounts and offer a quicker, more personal service as soon as they call your business. 

  • Seamless setup: plug-in and go using a landline or Voice over Internet Protocol options

  • Easily register new callers and greet loyal customers by name

  • Keep customers returning with quick access to order history and ways to personalize your marketing

More about Epos Now Caller ID

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The support you need, whenever you need itโ€‹

With Epos Now, you'll never feel like you're going it alone. โ€‹Our team of experts are ready and waiting to assist you.

  • Never speak to a middleman again. Our support team is based entirely in-house

  • Talk to a team member anytime between 9am-6am GMT or via our live chat

  • Reach us at any time with our premium support package

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FAQ about our hotel point of sale system

If you'd like to know anything else about how Epos Now can help your hotel, get in touch with our team or read our frequently asked questions.

 

What is the difference between a hotel PMS and a POS?

A hotel property management system (PMS) and a hotel point of sale (POS) system are two similar but fundamentally different pieces of equipment.

A hotel PMS is a piece of software (sometimes featuring specialized hardware) that is used to manage the physical aspects of a hotel. This includes employee management, stock-taking, room service, cleaning schedules, and any admin tasks.

Hotel POS systems generally have more functionality than a simple PMS. While PMS systems are limited to the function described above, POS systems also handle the business side of things while offering key business insights with real-time reporting. This includes taking payments, interfacing with payment processing services, and automating accountancy.

What is a POS system in hotels?

A resort POS or hotel point of sale system is very similar to POS terminals in other hospitality businesses. It handles day-to-day operations like inventory management, employee scheduling, automating admin, and other tasks. These systems in hotels can also be used to handle room bookings, restaurant reservations, spa treatments, and other hotel services or work alongside hotel PMS systems for a complete management system.

What POS systems do hotels use?

Hotels have the option to use any POS systems they choose. Of course, hotels are specialized businesses that boast many unique challenges. This means that some hospitality POS systems and providers simply won't have the functionality required by a hotel.

The Epos Now hotel POS system is designed with these challenges in mind. Through our software, hardware, and third-party partners, we've created a solution that will help you improve your day-to-day and build your business in the long term.

What software do hotels use?

Hotels can use a variety of hotel POS software to help their business. The Epos Now hotel system has specially designed software to help streamline your operations and bring them together under one umbrella POS platform.

The best hotel POS system should be able to take care of food and beverage operations including hotel bar and restaurant with functions such as course firing,order throttling, menu item tracking and time tracking (including software integration with a kitchen display system), multiple booking channels , room service sales. This includes managing staff, inventory, and customers, and generating the reports a hospitality business needs to make the best decisions moving forward.

Can the system handle multiple locations or hotel chains?

Absolutely! Epos Now caters to many enterprise businesses in multiple industries, and has multi-site capabilities and software that can separate and tier multiple locations and sides of your business, maximizing efficiency without compromising on security thanks to staff management tools such as staff permissions and employee payroll that splits access and visibility to specific sites.

Multi-location management and multi-device management may look different in each business and even at different hotels, with site-specific user profiles, shift reports and transaction reporting with table plan and sections: Epos Now software finds ways to let you build your hotel empire your own way.

How does Epos Now's hotel POS system integrate with my existing property management system (PMS)?

Thanks to our partnerships with PMS systems such as Caterbook and RoomRaccoon, the link between your business management platform is strong and seamless. You can utilize cross-selling opportunities, avoid overbooking, and automatically create customer profiles when receiving bookings for a personalized service from start to finish.

Host in style with the Epos Now hotel POS

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